PowerXL Air Fryer Pro FAQs

Where can my order be shipped?
Orders can be shipped to the continental United States (US 48).

Can I put frozen foods in the PowerXL Air Fryer Pro without defrosting them first?
Yes! You do not have to allow frozen foods to thaw before cooking in the PowerXL Air Fryer Pro.

Do I need to preheat the PowerXL Air Fryer Pro?
You don't have to wait for the unit to heat up. With the PowerXL Air Fryer Pro, there is no lengthy preheating process; the unit heats almost instantly. If cooking from a cold start, we recommend adding three minutes to your cooking time to compensate.

Do I have to use oil?
It is not necessary to use oil to air fry. The PowerXL Air Fryer Pro cooks food with super-heated air instead of oil. You may spray or coat your food with oil as desired for added flavor. Do not pour oil directly into the unit.

Can I adjust cooking time manually?
Yes! You can manually program the PowerXL Air Fryer Pro to your chosen time and temperature. Alternatively, the PowerXL Air Fryer Pro has 8 one-touch pre-set functions.

Can I check my meals during the cooking process?
The rotating mesh basket can be removed at any time during cooking. If you wish, you may flip food on the crisper trays to help ensure even cooking. The PowerXL Air Fryer Pro will resume its previously programmed cooking cycle. Alternatively, you can turn on the light and watch your meals cook through the glass door.

How do I clean my PowerXL Air Fryer Pro?
Be sure the PowerXL Air Fryer Pro is unplugged and has cooled completely. The air flow racks and stainless skewers are dishwasher safe. All other components may be washed with a small amount of nonabrasive soap and a nonmetallic sponge.Clean the inner wall and heating element with a small amount of nonabrasive soap and a nonmetallic sponge. The heating element is not dishwasher safe. Reminder: follow the same instructions when washing the door. Do not put the door in the dishwasher or submerge in water.

Where is the vent located on the PowerXL Air Fryer Pro?
The vent is located in the back of the unit. Remember to leave sufficient space between the vent and any adjacent surface that may block air flow such as a wall.